User Support Technician

Employment Information

  • Post ID: 941936201
  • Posted Date: Feb 24, 2025
  • Closing Date: May 2, 2025
  • Company: DigiLinks IT Solutions
  • Category: Information Technology
  • Business Location:Kelowna, British Columbia, Canada
  • Total Views: 222
  • Duration: 16 calendar days (13 business days)
  • Last Updated: 2 weeks ago
  • Job URL: https://tribaljobs.ca/jobs/941936201/british-columbia/kelowna/user-support-technician/
0 Applications

Job Details

  • Experience: 1 year - 2 years
  • Opening Positions: 1
  • Remuneration: $35.00 per hour / 40 hours per week
  • Commencement Date: As soon as possible
  • Education: College certificate or diploma from 1 to 2 years
  • How to apply: email to [email protected]

Job Description

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties

Experience and specialization

Computer and technology knowledge

  • Networking security
  • Desktop applications

Additional information

Personal suitability

  • Efficient interpersonal skills
  • Organized
  • Team player