Employment Information
- Post ID: 916558401
- Posted Date: May 1, 2025
- Closing Date: Jul 25, 2025
- Company: CNB Computers Inc.
- Category: Information Technology
- Business Location:6400 Northwest Drive, Mississauga, Ontario L4V 1K1
- Total Views: 201
- Duration: 0 calendar days (1 business days)
- Last Updated: 3 hours ago
- Job URL: https://tribaljobs.ca/jobs/916558401/ontario/mississauga/user-support-technician/
Job Details
- Experience: 1 year - 2 years
- Opening Positions: 1
- Remuneration: $34.10 per hour / 37.5 hours per week
- Commencement Date: As soon as possible
- Education: College certificate or diploma from 1 to 2 years
Job Description
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Experience and specialization
Computer and technology knowledge
- MS Office
- MS Windows
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Accurate
- Client focus
- Excellent oral communication
- Initiative
- Judgement
- Organized
- Ability to multitask
- Honesty
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
Other benefits
- Free parking available