Employment Information
- Post ID: 914540732
- Posted Date: Sep 17, 2025
- Close Date: Nov 1, 2025 (open for 44 days)
- Company: SGGG Fund Services Inc.
- Category: Information Technology
- Business Location:Toronto, Ontario, Canada
- Total Views: 733
- Listing Age: 0 calendar days (1 business days)
- Last Updated: 6 hours ago
- Job URL: https://tribaljobs.ca/jobs/914540732/ontario/toronto/hardware-technical-support-analyst/
Job Details
- Experience: 2 years - 3 years
- Opening Positions: 1
- Remuneration: $55,000 to $60,000 annually (To be negotiated) / 40 to 44 hours per week
- Commencement Date: As soon as possible
- Education: College certificate or diploma from 1 to 2 years
Job Description
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- Administer contracts for the provision of supplies and services
- Set up and dismantle equipment
- Set up and make adjustments to printing machines
- Set up and monitor, or arrange for the setting up and monitoring of multi-media equipment
- Order supplies and maintain inventory
- Maintain equipment
- Organize and maintain inventory
- Label, prepare and transfer information files according to established records management life-cycle procedures and schedules
- Arrange for shipping documentation and the tracking and tracing of goods in transit
- Service equipment
- Install equipment
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Device drivers
- Servers
- Security software
- Multimedia software
- Word processing software
- Mail server software
- Programming software
- Quick Books
- MS Active Directory
- MS Office
- MS Windows
- SharePoint
- Spreadsheet
- Wireless networks
- Inventory control software
- Monitoring and tracking software
- Specialized hardware development
Area of work experience
- Quality assurance or control
Parts specialization
- Hardware
Credentials
Certificates, licences, memberships, and courses
- Information technology infrastructure library (ITIL) Certification
- Microsoft certified IT professional (MCITP)
- Microsoft certified professional (MCP)
- Microsoft certified technology specialist (MCTS)
- Certified Computing Professional (CCP)
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Bonus
- Group insurance benefits
- Life insurance
- Pension plan
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Maternity and parental benefits
- Tax-Free Savings Account (TFSA)
Other benefits
- On-site amenities
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Travel insurance
- Wellness program