User Support Technician

Employment Information

  • Post ID: 837474014
  • Posted Date: Mar 12, 2025
  • Closing Date: Jun 7, 2025
  • Company: KVC Industries Corp.
  • Category: Information Technology
  • Business Location:Surrey, British Columbia, Canada
  • Total Views: 200
  • Duration: 0 calendar days (1 business days)
  • Last Updated: 4 hours ago
  • Job URL: https://tribaljobs.ca/jobs/837474014/british-columbia/surrey/user-support-technician/
0 Applications

Job Details

  • Experience: 1 month - 7 months
  • Opening Positions: 1
  • Remuneration: $31.00 per hour / 40 hours per week
  • Commencement Date: As soon as possible
  • Education: College certificate or diploma under 1 year
  • How to apply: email to [email protected]

Job Description

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations
  • Manage incidents

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Tight deadlines
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Initiative
  • Organized
  • Ability to multitask
  • Time management

Benefits

Health benefits

  • Dental plan
  • Health care plan