Employment Information
- Post ID: 751439255
- Posted Date: Jan 6, 2025
- Closing Date: Mar 23, 2025
- Company: Doorstep Canada Ltd
- Category: Information Technology
- Business Location:Brampton, Ontario, Canada
- Total Views: 202
- Duration: 1 calendar days (2 business days)
- Last Updated: 1 day ago
- Job URL: https://tribaljobs.ca/jobs/751439255/ontario/brampton/user-support-technician/
Job Details
- Experience: 1 year - 2 years
- Opening Positions: 2
- Remuneration: $29.00 per hour / 30 to 40 hours per week
- Commencement Date: As soon as possible
- Education: College certificate or diploma from 1 to 2 years
- How to apply: email to [email protected]
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Sound discrimination
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
Own tools/equipment
- Cellular phone
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent written communication
- Initiative
- Organized
- Team player
Benefits
Other benefits
- Parking available