Employment Information
- Post ID: 647397772
- Posted Date: Nov 4, 2024
- Closing Date: Feb 1, 2025
- Company: Cloudnet Canada
- Category: Information Technology
- Business Location:Nasonworth, New Brunswick, Canada
- Total Views: 218
- Duration: 17 calendar days (14 business days)
- Last Updated: 3 weeks ago
- Job URL: https://tribaljobs.ca/jobs/647397772/new-brunswick/nasonworth/user-support-technician/
Job Details
- Experience: Not required
- Opening Positions: 2
- Remuneration: $31.00 per hour / 32 hours per week
- Commencement Date: As soon as possible
- Education: College certificate or diploma from 1 to 2 years
- How to apply: email to [email protected]
Job Description
Tasks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Additional information
Work conditions and physical capabilities
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting