Employment Information
- Post ID: 631103535
- Posted Date: Nov 4, 2025
- Close Date: Dec 31, 2025 (open for 56 days)
- Company: PHI Hotel Group
- Category: Sales & Customer Service
- Business Location:4716 34 St, Vernon, BC, British Columbia V1T 5Y9
- Total Views: 536
- Listing Age: 0 calendar days (1 business days)
- Last Updated: 3 hours ago
- Job URL: https://tribaljobs.ca/jobs/631103535/british-columbia/bc/front-desk-agent/
Job Details
- Experience: 1 year - 2 years
- Opening Positions: 1
- Remuneration: $18.00 per hour / 35 to 40 hours per week
- Commencement Date: As soon as possible
- Education: High school graduation certificate
- How to apply: email to [email protected], by mail
Job Description
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Provide customer service
Additional information
Personal suitability
- Client focus
- Excellent written communication
- Flexibility
- Organized
- Team player