Employment Information
- Post ID: 570325795
- Posted Date: Sep 9, 2025
- Close Date: Nov 20, 2025 (open for 71 days)
- Company: FISPAN
- Category: Information Technology
- Business Location:Vancouver, British Columbia, Canada
- Total Views: 796
- Listing Age: 0 calendar days (1 business days)
- Last Updated: 7 hours ago
- Job URL: https://tribaljobs.ca/jobs/570325795/british-columbia/vancouver/technical-support-agent/
Job Details
- Experience: 2 years - 3 years
- Opening Positions: 1
- Remuneration: $52,860 to $60,790 annually (To be negotiated) / 40 hours per week
- Commencement Date: As soon as possible
- Education: College certificate or diploma from 1 to 2 years
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
Experience and specialization
Type of experience
- Call centre
Additional information
Security and safety
- Basic security clearance
- Criminal record check
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Maternity and parental benefits
- Tax-Free Savings Account (TFSA)
Other benefits
- Learning/training paid by employer
- On-site amenities
- Paid time off (volunteering or personal days)