Employment Information
- Post ID: 565977680
- Posted Date: Mar 12, 2025
- Closing Date: May 25, 2025
- Company: JaalaTek Design Solutions Inc.
- Category: Information Technology
- Business Location:420 Main Street East, Milton, Ontario L9T 5G3
- Total Views: 200
- Duration: 0 calendar days (1 business days)
- Last Updated: 5 hours ago
- Job URL: https://tribaljobs.ca/jobs/565977680/ontario/milton/systems-technical-support-analyst/
Job Details
- Experience: 5 years or more
- Opening Positions: 1
- Remuneration: $35.00 to $37.00 per hour (To be negotiated) / 30 hours per week
- Commencement Date: As soon as possible
- Education: Bachelor's degree
- How to apply: email to [email protected]
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Communicate technical problems, processes and solutions
Experience and specialization
Computer and technology knowledge
- Information Technology Infrastructure Library (ITIL)
- Servers
- File management software
- Project management software
- Python
- SAP (FI/CO / HR / MM / OT SD)
- MS Office
- Oracle
- Enterprise resource planning (ERP) software
- Tally ERP
- Zoho CRM
- Firewall
Credentials
Certificates, licences, memberships, and courses
- Information technology infrastructure library (ITIL) Certification
Benefits
Health benefits
- Health care plan
Financial benefits
- Bonus