User Support Technician

Employment Information

  • Post ID: 552645746
  • Posted Date: Jun 4, 2025
  • Closing Date: Aug 13, 2025
  • Company: TULIP E-COMMERCE AND LOGISTICS
  • Category: Information Technology
  • Business Location:Mississauga, Ontario, Canada
  • Total Views: 201
  • Duration: 1 calendar days (2 business days)
  • Last Updated: 2 days ago
  • Job URL: https://tribaljobs.ca/jobs/552645746/ontario/mississauga/user-support-technician/
0 Applications

Job Details

  • Experience: 1 year - 2 years
  • Opening Positions: 1
  • Remuneration: $29.00 per hour / 35 hours per week
  • Commencement Date: As soon as possible
  • Education: College certificate or diploma more than 2 years
  • How to apply: email to [email protected]

Job Description

Tasks

  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Troubleshoot and resolve technical problems

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Physically demanding
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty