Customer Service Agent

Employment Information

  • Post ID: 534380434
  • Posted Date: May 7, 2025
  • Closing Date: Jul 19, 2025
  • Company: Cégep de Jonquière
  • Category: Sales & Customer Service
  • Business Location:Nepean, Ontario, Canada
  • Total Views: 201
  • Duration: 0 calendar days (1 business days)
  • Last Updated: 17 hours ago
  • Job URL: https://tribaljobs.ca/jobs/534380434/ontario/nepean/customer-service-agent/
0 Applications

Job Details

  • Experience: 1 year - 2 years
  • Opening Positions: 1
  • Remuneration: $21.50 per hour / 30 to 38 hours per week
  • Commencement Date: : 2025-06-23
  • Education: High school graduation certificate
  • How to apply: email to [email protected]

Job Description

Tasks

  • Evaluate communication strategies and programs
  • Answer written and oral inquiries
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Gather, research and prepare communications material
  • Answer inquiries and provide information to customers
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Explain procedures, risks and benefits to clients

Additional information

Security and safety

  • Vulnerable sector check

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks

Own tools/equipment

  • Cellular phone
  • Computer

Personal suitability

  • Punctuality
  • Efficient interpersonal skills
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Judgement
  • Dependability