Employment Information
- Post ID: 533786786
- Posted Date: Jun 4, 2025
- Closing Date: Jul 17, 2025
- Company: Banff Tours
- Category: Hospitality & Tourism
- Business Location:Rocky View, Alberta, Canada
- Total Views: 202
- Duration: 1 calendar days (2 business days)
- Last Updated: 2 days ago
- Job URL: https://tribaljobs.ca/jobs/533786786/alberta/rocky-view/agent-booking-travel-agency/
Job Details
- Experience: Not required
- Opening Positions: 1
- Remuneration: $18.00 per hour / 20 to 40 hours per week
- Commencement Date: : 2025-06-01
- Education: High school graduation certificate
- How to apply: email to [email protected]
Job Description
Tasks
- Calculate cost of travel and accommodations
- Handle reimbursement in case of transportation and hotel reservations cancellation
- Recommend suitable products
- Supervise clerical staff or other travel counsellors
- Manage difficult situations with customers
- Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
Experience and specialization
Computer and technology knowledge
- MS Office
Travel bookings
- Individual travel
- Group travel
- International travel
Type of experience
- Call centre
Geographical areas of specialization
- Canada
- United States
- Western Europe
- Central Europe
- Eastern Europe
- Northern Europe
- Mexico and Central America
- South America
- Asia
Additional information
Work conditions and physical capabilities
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Work under pressure
Own tools/equipment
- Computer
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Dedication