User Support Technician

Employment Information

  • Post ID: 522794130
  • Posted Date: Dec 22, 2024
  • Closing Date: Mar 1, 2025
  • Company: Global Studios Inc
  • Category: Information Technology
  • Business Location:Sherwood Park, Alberta, Canada
  • Total Views: 200
  • Duration: 0 calendar days (0 business days)
  • Last Updated: 5 hours ago
  • Job URL: https://tribaljobs.ca/jobs/522794130/alberta/sherwood-park/user-support-technician/
0 Applications

Job Details

  • Experience: 1 month - 7 months
  • Opening Positions: 1
  • Remuneration: $29.50 per hour / 40 to 44 hours per week
  • Commencement Date: As soon as possible
  • Education: College certificate or diploma under 1 year
  • How to apply: email to [email protected]

Job Description

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents

Supervision

  • No supervision responsibility

Experience and specialization

Computer and technology knowledge

  • Android
  • iOS
  • MAC
  • JavaOS
  • Device drivers
  • Internet
  • Servers

Area of specialization

  • Project management

Additional information

Security and safety

  • Basic security clearance
  • Criminal record check

Transportation/travel information

  • Own transportation
  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting

Benefits

Health benefits

  • Disability benefits

Financial benefits

  • Bonus
  • Group insurance benefits

Other benefits

  • Free parking available
  • On-site amenities