Employment Information
- Post ID: 511393538
- Posted Date: May 29, 2025
- Closing Date: Aug 4, 2025
- Company: Veritas Alliance Incorporated
- Category: Information Technology
- Business Location:Toronto, Ontario, Canada
- Total Views: 203
- Duration: 2 calendar days (2 business days)
- Last Updated: 2 days ago
- Job URL: https://tribaljobs.ca/jobs/511393538/ontario/toronto/technical-support-supervisor/
Job Details
- Experience: 3 years - 5 years
- Opening Positions: 1
- Remuneration: $42,000 to $50,000 annually (To be negotiated) / 30 to 40 hours per week
- Commencement Date: As soon as possible
- Education: College certificate or diploma from 1 to 2 years
- How to apply: email to [email protected]
Job Description
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Supervision
- 1 to 2 people
Experience and specialization
Type of experience
- Call centre
Additional information
Work conditions and physical capabilities
- Attention to detail
Personal suitability
- Client focus
- Organized
- Team player
- Ability to multitask
Benefits
Health benefits
- Dental plan
- Health care plan
Financial benefits
- Bonus
- Life insurance