Technical Support Analyst – Systems

Employment Information

  • Post ID: 506708596
  • Posted Date: Mar 5, 2025
  • Closing Date: May 3, 2025
  • Company: PARK & FIFTH CLOTHING CO.
  • Category: Information Technology
  • Business Location:Vancouver, British Columbia, Canada
  • Total Views: 201
  • Duration: 1 calendar days (2 business days)
  • Last Updated: 1 day ago
  • Job URL: https://tribaljobs.ca/jobs/506708596/british-columbia/vancouver/technical-support-analyst-systems/
0 Applications

Job Details

  • Experience: 1 year - 2 years
  • Opening Positions: 1
  • Remuneration: $65,000 annually / 35 hours per week
  • Commencement Date: As soon as possible
  • Education: Bachelor's degree
  • How to apply: email to [email protected]

Job Description

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Manage incidents

Experience and specialization

Computer and technology knowledge

  • Device drivers
  • Networking software
  • Networking hardware
  • Networking security
  • Extranet
  • Intranet
  • Internet
  • Servers
  • Desktop applications
  • Enterprise Applications Integration (EAI)
  • File management software
  • Security software
  • Word processing software
  • Mail server software
  • Programming software
  • Website creation and management software
  • Business diagram software
  • Database software
  • Software development
  • Data analysis software
  • MS Office
  • MS Windows
  • Wireless networks

Additional information

Transportation/travel information

  • Own transportation
  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Physically demanding
  • Manual dexterity
  • Attention to detail
  • Combination of sitting, standing, walking

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Organized
  • Team player
  • Ability to multitask
  • Time management

Benefits

Financial benefits

  • Bonus

Other benefits

  • Other benefits