Employment Information
- Post ID: 468735108
- Posted Date: Nov 24, 2024
- Closing Date: Jan 10, 2025
- Company: DIGI Technologies
- Category: Sales & Customer Service
- Business Location:5200 Dixie road, Mississauga, Ontario L4W 1E4
- Total Views: 200
- Duration: 0 calendar days (0 business days)
- Last Updated: 3 hours ago
- Job URL: https://tribaljobs.ca/jobs/468735108/ontario/mississauga/systems-support-representative/
Job Details
- Experience: 1 month - 7 months
- Opening Positions: 1
- Remuneration: $35.00 per hour / 40 hours per week
- Commencement Date: As soon as possible
- Education: College certificate or diploma from 1 to 2 years
Job Description
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Additional information
Security and safety
- Basic security clearance