Information Technology (It) Support Technician

Employment Information

  • Post ID: 461121859
  • Posted Date: Apr 11, 2025
  • Closing Date: Jul 2, 2025
  • Company: Woodward & Company Lawyers LLP
  • Category: Information Technology
  • Business Location:1022 Government Street, Victoria, British Columbia V8W 1X7
  • Total Views: 209
  • Duration: 5 calendar days (4 business days)
  • Last Updated: 5 days ago
  • Job URL: https://tribaljobs.ca/jobs/461121859/british-columbia/victoria/information-technology-it-support-technician/
0 Applications

Job Details

  • Experience: 3 years - 5 years
  • Opening Positions: 1
  • Remuneration: $60,000 to $75,000 annually (To be negotiated) / 40 hours per week
  • Commencement Date: As soon as possible
  • Education: College certificate or diploma more than 2 years
  • How to apply: email to [email protected]

Job Description

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents

Supervision

  • No supervision responsibility

Experience and specialization

Computer and technology knowledge

  • BMC Remedy
  • Networking software
  • Networking hardware
  • Networking security
  • Internet
  • Servers
  • File management software
  • MS Active Directory
  • MS Office
  • SharePoint

Area of work experience

  • Quality assurance or control

Credentials

Certificates, licences, memberships, and courses 

  • CompTIA Security+ Certification
  • Microsoft Certified Solutions Associate (MCSA)
  • Microsoft certified IT professional (MCITP)
  • Microsoft certified professional (MCP)
  • Microsoft certified solutions associate (MCSA)

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Long term benefits

  • Maternity and parental benefits

Other benefits

  • Learning/training paid by employer
  • Other benefits
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Wellness program