Technical Support Specialist – Wholesale Trade

Employment Information

  • Post ID: 319723481
  • Posted Date: Apr 1, 2025
  • Closing Date: Jun 17, 2025
  • Company: Toromont Cat
  • Category: Sales & Customer Service
  • Business Location:Kanata, Ontario, Canada
  • Total Views: 203
  • Duration: 1 calendar days (2 business days)
  • Last Updated: 1 day ago
  • Job URL: https://tribaljobs.ca/jobs/319723481/ontario/kanata/technical-support-specialist-wholesale-trade/
0 Applications

Job Details

  • Experience: 3 years - 5 years
  • Opening Positions: 1
  • Remuneration: $43.08 per hour / 40 hours per week
  • Commencement Date: As soon as possible
  • Education: College certificate or diploma more than 2 years
  • How to apply: email to [email protected]

Job Description

Tasks

  • Assess client’s needs and resources to recommend the appropriate goods or services
  • Develop reports and proposals to illustrate benefits from use of good or service
  • Consult with clients after sale to provide ongoing support
  • Reach to clients after sale or signed contracts to provide ongoing support
  • Train customers’ staff in the operation and maintenance of equipment
  • Resolve product and service related problems
  • Troubleshoot problems related to equipment
  • Provide customer service
  • Write technical reports

Additional information

Transportation/travel information

  • Willing to travel

Work conditions and physical capabilities

  • Fast-paced environment
  • Tight deadlines
  • Attention to detail

Personal suitability

  • Client focus
  • Organized
  • Reliability
  • Team player
  • Flexibility
  • Initiative
  • Positive attitude

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan

Financial benefits

  • Pension plan

Other benefits

  • Other benefits