Employment Information
- Post ID: 288895719
- Posted Date: Nov 20, 2024
- Closing Date: Feb 16, 2025
- Company: Omni Logic Solutions, Inc
- Category: Information Technology
- Business Location:8988 FRASERTON CRT, Burnaby, British Columbia V5J 5H8
- Total Views: 200
- Duration: 0 calendar days (1 business days)
- Last Updated: 19 hours ago
- Job URL: https://tribaljobs.ca/jobs/288895719/british-columbia/burnaby/user-support-technician/
Job Details
- Experience: 1 month - 7 months
- Opening Positions: 2
- Remuneration: $31.00 per hour / 40 hours per week
- Commencement Date: As soon as possible
- Education: College certificate or diploma from 1 to 2 years
- How to apply: email to [email protected]
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
Personal suitability
- Client focus
- Efficient interpersonal skills
- Organized
- Team player