Employment Information
- Post ID: 169357241
- Posted Date: Dec 23, 2024
- Closing Date: Feb 17, 2025
- Company: INNTECH FUTURE
- Category: Information Technology
- Business Location:5302 50 St unit 207, Beaumont, Alberta T4X 1E5
- Total Views: 220
- Duration: 17 calendar days (14 business days)
- Last Updated: 2 weeks ago
- Job URL: https://tribaljobs.ca/jobs/169357241/alberta/beaumont-ab/user-support-technician/
Job Details
- Experience: 1 year - 2 years
- Opening Positions: 2
- Remuneration: $30.00 per hour / 35 hours per week
- Commencement Date: As soon as possible
- Education: College certificate or diploma from 1 to 2 years
- How to apply: email to [email protected], by mail
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Attention to detail
Personal suitability
- Accurate
- Client focus