Employment Information
- Post ID: 116217957
- Posted Date: Aug 31, 2024
- Closing Date: Nov 13, 2024
- Company: Balwaria Empire Pvt Ltd
- Category: Sales & Customer Service
- Business Location:Edmonton, Alberta, Canada
- Total Views: 218
- Duration: 15 calendar days (10 business days)
- Last Updated: 2 weeks ago
- Job URL: https://tribaljobs.ca/jobs/116217957/alberta/edmonton/customer-service-representative-bus-line/
Job Details
- Experience: 7 months - 1 year
- Opening Positions: 1
- Remuneration: $19.15 per hour / 32 to 40 hours per week
- Commencement Date: As soon as possible
- Education: High school graduation certificate
- How to apply: email to [email protected], by mail
Job Description
Tasks
- Assist clients/guests with special needs
- Assist customers in planning travel times and routes
- Cancel or change reservations
- Compute shipping costs
- Issue tickets
- Make and confirm reservations
- Process credit cards, vouchers and other payments
- Provide information on cancellation, late arrival and other policies
- Quote fares and rates
- Trace missing baggage and/or cargo shipments
Experience and specialization
Computer and technology knowledge
- Central reservation system (CRS)
- MS Excel
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Combination of sitting, standing, walking
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
- Work under pressure
Weight handling
- Up to 23 kg (50 lbs)
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Group insurance benefits