Employment Information
- Post ID: 115071180
- Posted Date: Mar 3, 2025
- Closing Date: May 21, 2025
- Company: The Inn at Bay Fortune
- Category: Hospitality & Tourism
- Business Location:Souris, Prince Edward Island, Canada
- Total Views: 211
- Duration: 8 calendar days (7 business days)
- Last Updated: 1 week ago
- Job URL: https://tribaljobs.ca/jobs/115071180/prince-edward-island/souris-pei/guest-services-agent-hotel/
Job Details
- Experience: Not required
- Opening Positions: 2
- Remuneration: $20.00 per hour / 40 to 45 hours per week
- Commencement Date: : 2025-05-12
- Education: High school graduation certificate
- How to apply: email to [email protected]
Job Description
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
- Address customers’ complaints or concerns
- Negotiate with clients for catering or use of facilities
- Enforce provincial/territorial liquor legislation and regulations
- Ensure health and safety regulations are followed
- MS Office
Experience and specialization
Computer and technology knowledge
- Internet
- Opera
- Point of sale system
Credentials
Certificates, licences, memberships, and courses
- Responsible Beverage Service Certificate
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Group insurance benefits
- Life insurance
- Night shift premium
Other benefits
- Free parking available
- Learning/training paid by employer
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Travel insurance